Latest update: 3 July 2025

Introduction

Please read these terms carefully before using our services.

Welcome to the website of Farnetics Ltd. Protecting your personal data is of the utmost importance to us. This Privacy Policy aims to inform you what personal data we collect, how we process, store and protect it, and what your rights are in relation to it.

Farnetics Ltd processes personal data in accordance with applicable law, including Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR). We take all necessary measures to ensure transparency, security and protection of your personal data when you use our services and website.

This policy is effective from 29 February 2025.

Information about the data controller

Society: Farnetics Ltd.
Registered office and management address: Bulgaria, gr. Sofia, Triaditsa district, ul. "St. St. George Sofia" 1A
Phone: +359 88 874 9459
Email: office@pharnetix.com

What personal data we collect

• Id: first name, last name, phone number, email address.
• Technical data: IP address, browser type, operating system.
• Marketing and communication preferences.

What personal data we do not collect

• Race or ethnicity.
• Religious beliefs.
• Political views.
• Membership.
• Details of criminal liability.

Ways of obtaining personal data

• Completed forms on our website.
• By communicating directly with us by phone, email or personal visit.
• Through the use of cookies and tracking technologies.
• Through social networks when you interact with our profiles.

Purposes of the processing of personal data

• Request processing.
• Communication with you about our services.
• Sending information/marketing newsletter after explicit consent.
• Traffic analysis and website improvement.
• Compliance with legal obligations.
• Statistical Objectives.

Storage period of personal data

Personal data is kept only for the period necessary to fulfil the purposes for which it was collected or until your consent is withdrawn.

Sharing of personal data

Your data may be shared with:

• State authorities in compliance with legal requirements.
• IT service providers (hosting by DomGrid, analytics by Google Analytics and Facebook Pixel).

We do not sell or distribute your personal data without your consent.

Your rights as a data subject

1. Right of access to personal data: You have the right to obtain confirmation from us that we are processing your personal data. If this is the case, you have the right to access the relevant information.
2. Right of correction: You have the right to rectify or request the rectification of inaccurate or incomplete personal data relating to you by making a request to us.
3. Right to erasure ("be forgotten"): You have the right to ask us to erase some or all of the personal data relating to you and we have a duty to erase it without undue delay in certain circumstances.
4. Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances and until a legitimate solution is found.
5. Right to object: You have the right to object to the processing of your personal data in a given situation, for example if you have doubts about the legitimate interest of processing by us.
6. Right to portability: You have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format and to transfer it to another controller where this is technically feasible.
7. Right of appeal: You have the right to lodge a complaint about the processing of your personal data with the relevant supervisory authority.

Information on the competent supervisory authority

Society: Commission for Personal Data Protection (CPDP)
Registered office and management address: gr. 1592 Sofia Blvd. "Proff. Tsvetan Lazarov №2
Phone: 02 915 3 518
Website: www.cpdp.bg

Questions and contact

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at:

Email: office@pharnetix.com
Phone: +359 88 874 9459